Frequently Asked Questions

Get answers to common questions about Custom Facial.

Your session begins with a thorough consultation and skin analysis, followed by cleansing, exfoliation, and any needed extractions. We apply targeted serums, masks, and a soothing hand/neck/shoulder massage, finishing with product recommendations and personalized at-home care.

Most Custom Facials last 60 to 90 minutes, depending on assessment and treatments chosen. Bookings include consultation time; extended sessions are available for deeper treatments or advanced techniques to address specific concerns.

Yes. Custom Facials are designed for all skin types, including sensitive and acne-prone skin. We adjust product choices and techniques to minimize irritation while addressing breakouts, inflammation, and barrier repair for gentle, effective improvement.

Extractions may be performed when necessary and appropriate after a careful assessment. We use sterile, gentle techniques to reduce risk and discomfort. If you prefer to avoid extractions, tell your esthetician and we'll customize the treatment accordingly.

Avoid heavy exfoliation, retinoids, or professional peels for 48–72 hours before your appointment. Arrive with clean skin and a list of current products/medications. Inform us of allergies, recent procedures, or pregnancy for safe customization.

For maintenance, schedule a Custom Facial every 4–6 weeks to support skin renewal. For targeted concerns, a series of monthly treatments or a customized plan may be recommended; we’ll advise based on your skin analysis and goals.